Based on our past experience and hundreds of implementations at our clients, we have prepared a model implementation plan. This will get your system up and running in no time with just a few moments of your time.
We have created a plan that will facilitate the onboarding process and will be a signpost during our joint adventure with edrone :)
The implementation time is up to you - you can take several steps at once - this will speed up the implementation time.
Create an account in edrone by clicking on this link -> here
Import your historical customer database into the system and make sure you have done it correctly. See instructions
Integrate with your store platform using our instructions --> check out
Generate a product feed and upload it to the system yourself. Our verifier will check it for you. See how to prepare a Feed
Decide what subscription model you will choose and implement the first Newsletter Subscription scenario to start building your subscriber base
Implement a Pop-up with newsletter signup - this will speed up building your subscriber base
Start communicating with customers after they contact your store. Implement the Wieved Products How to set up the scenario learn here
Prepare and send the first newsletter, you will identify your customers this way, you will generate traffic to the site, so the implemented automation scenarios will start sending more messages
Analysis of results
Verify past newsletter mailings, OR, CTR, number of messages sent, number of unsubscribes. See more how to analyze data in edrone
Take care of your deliverability:
Set SPF and DKIM entries - this is crucial if you want to conduct email communications from your edrone account. See instructions for setting up SPF and DKIM
Contact your customers using Chat :
Integrate your inbox with edrone and start customer service from your edrone dashboard. Here are the instructions
Implement edrone Chat widget to make it easier for your customers to contact you. Here are the instructions
Set up a Chat Subscription scenario if you have decided to collect your base when contacting via Chat
The implementation plan has been prepared with each industry in mind, but it is up to you which communication channels you choose, which scenarios you implement.
You can also take advantage of one-time implementation of the so-called onboarding or dedicated system support. See the offer of implementations
Need more help?
If you have any further questions about the implementation, please do not hesitate to contact us at email@example.com