Deactivation of the edrone account

That is, what to remember when closing your account.

Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

If the decision has been made to terminate your edrone contract, it will also be necessary to close your account.

Before closing your account completely, remember a few steps:

  • Export the database of all customers

    The file will contain all the contacts and customer data collected for your shop, as well as those supplied to the system via a previous import.

    For step-by-step instructions on how to export the contacts file, see the instructions available here.

  • Disable active scenarios and onsite elements of your shop

    The termination of the partnership entails stopping all edrone functionality that has worked so far.

Please note that deleting your account is an irreversible action.

Need more help?

If you have any further questions about the deactivation of edrone account, please do not hesitate to contact us at

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