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Coupons

Make your messages more compelling with discount codes!

Wioleta Jednaka avatar
Written by Wioleta Jednaka
Updated over a week ago

Sometimes, people want to buy, but they need a little nudge to actually do it. Well, what's a better incentive than a nice discount?

On edrone, you can add discount coupons to all email-based engagement scenarios and to several other touchpoints such as Pop-ups, Web Layers, Push Newsletters and SMS. Setting it up is incredibly easy, I'll show you how!


How to set up discount coupons on edrone

To add discount codes you need to head to the Automation > Coupons section, and then click on the “Create New” button.

Click on Create new

A panel will appear where you will have the opportunity to make a selection of what type of discount codes you want to use in your Custom Flows.

Click on Select a type of coupons pool…

Whichever type you decide on, you need to name your voucher pool so that you can easily recognize it later.

Click on highlight

After selecting the type of discount codes and clicking on Create New, you will see a message that the pool has been added correctly:

You can choose between Static (same coupon for all customers) and Dynamic (each customer gets a unique coupon). We recommend using Dynamic coupons whenever possible, to make sure your coupons won't be shared publicly and abused.

To add static coupon go to the voucher pool you have created appears and click on pencil icon:

Click on highlight

Enter the value of your code:

Click on 1234

If you opt for a dynamic voucher, once you have found your voucher pool and click pencil icon:

Click on highlight

The option to upload a CSV file with the codes will pop up. Click on “Upload coupons” button:

Click on Upload coupons

Once the file has been added correctly. The status and the number of vouchers will update. From now on you will be in control of the current number of codes.

Remember to use dynamic coupons you will need to upload a CSV file with your coupons. Ideally, all coupons will be in the same column. When saving the CSV file, make sure the information is divided with commas.

Most ecommerce platforms allow you to create a pool of discount codes and export them to a .csv file directly on the platform, or, for example, by downloading a dedicated plug-in from the manufacturer's shop.

If you do not see such an option, check the available tools with platform support.

How to add coupons to an email?

Once your coupons are ready, go to the DESIGN section of your scenario. You can easily drag COUPON from panel on the right:

After adding element click on Edit Coupon:

A window will appear where you can select the relevant coupon pool:

Once you have added the COUPON to the body of the email, you can add new coupons directly from the Design tab. To do this, click on Pencil or Create New depending on whether you are adding a completely new pool of coupons or adding new coupons to an existing pool:

How to copy the coupon?

After receiving the message and clicking on the discount code, the customer will be redirected to the website of your choice. A Pop-Up will appear on the page, displaying the discount code, which the customer can easily and quickly copy.

After receiving the message and clicking on the discount code, the customer will be redirected to the website of your choice. A pop-up window will appear on the page, displaying the discount code, which the customer can easily and quickly copy.

Discount codes, discount amount, expiry dates

The validity period of the codes, the value of the discount or the number of characters that the discount coupon itself consists of can only be set on the shop platform side.

You cannot add a code to our system that has more than 29 characters.

You can replace the file with another one and update the codes at any time.

How to delete discount codes

To delete the codes go to the Design -> Coupons -> click on coghwhell and then on bin icon:

You can also delete a given coupon pool from the Automation -> Discount Codes tab by clicking on the bin icon:

If you need more tips on how to use the new Drag 'n' Drop editor to create your emails, click here.


Need more help?

If you have any further questions about Coupons, please do not hesitate to contact us at hello@edrone.me or via chat

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