Based on past experience and hundreds of implementations with our customers, we have prepared materials that will be useful to you during the implementation.
Start with:
After you sign up, an implementation specialist guides you through onboarding, and our support team is there for specific questions through our official channels. First, you set up and activate your account on the platform — with guidance when needed — covering the platform integration, importing your contacts and products, setting your visual identity, activating your starter package, setting up channels like WhatsApp when applicable, and authenticating your domain. You'll also join a first-steps workshop to speed up hands-on use. Once your account is set up, the specialist aligns your goals and priorities, follows your first results, and then hands you off to our Customer Success team.
Platform integration with edrone,
Import your contact database,
Implement the first recommended scenarios: Recover abandoned cart, newsletter subscription
In addition, we recommend:
Take care of communication and implement Chat,
Customize paths in Custom Flow,
Personalize communication ,
Segment your communications,
Get inspired ,
Subscribe to us on youtube.
Do you need more help?
If you have any additional questions about implementation, please contact us at hello@edrone.me