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How to verify what tag is plugged into the built-in signup form?
How to verify what tag is plugged into the built-in signup form?
Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

Tags are inseparable from newsletter signup forms. When a user signs up for a newsletter through a form embedded in the page, a tag is assigned to that customer's card. The tag, in turn, triggers a message from the Newsletter Subscription scenario.

Conclusion: without the tags included in the form, the Newsletter Subscription scenario will not work properly.

In this article, we will describe how to verify what tag is placed under a specific built-in signup form. You will use this information to properly configure the Newsletter Subscription scenario - in this scenario, you need to activate all the included tags under the forms and prepare messages for them to be sent to customers.

How to check what tag is attached to the form?

  1. Open the form page in incognito mode

    The incognito mode is crucial, because if you visit your website often, or are testing something, you are probably already identified (recognized) by edrone and you may find that you currently have a subscriber status, which is equivalent to not receiving a message with a code again for signing up for a newsletter.

  2. Open the temporary email address generator

    For example, and copy the generated e-mail address.

  3. Save the copied email address through the form of your choice on your site

  4. Log in to the edrone panel and go to the CRM section

  5. In the search engine, paste the email address you saved and press enter

  6. Check in the tags section what tag has been assigned to the card

Repeat the activity for all signup locations, using the newly generated test email addresses.

Once the tests are complete, delete the individual email addresses using the delete function located on the client card.

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