Exporting data is the process of retrieving data from the edrone system, for storage, analysis or further processing. There are several export options available in edrone. Each will provide you with a download-ready file in CSV format, which will contain different sets of information, depending on the type of export selected.

Export types:

The export file of all customers will contain all the collected data about your shop's customers, as well as the data you have supplied to the system via import.

The file contains the email addresses of customers who have subscribed to the Newsletter continuously for more than 6 months and have never opened or opened a message sent from edrone more than 6 months ago.
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The file contains the addresses of all customers with their details for your shop, as well as those you have supplied to the system via import.
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A file containing addresses, together with details of all your shop's subscribers.
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A report containing information on all the newsletters you have sent during a given period. This includes information such as the number of messages sent, opens, clicks, along with ORs, CTRs and CTORs.

A report containing the same set of information as the engagements report, broken down by day.
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A report containing the orders attributed to an edrone engagement over a specific time period. The file will contain information on the type of scenario, the attribution date, the link that was clicked, etc.
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The file contains users waiting to be notified of product availability. It contains columns such as the product ID, creation date, and the user's email address.

Need more help?

If you have any further questions about file export, please do not hesitate to contact us at hello@edrone.me