WhatsApp Business Services (as defined in the WhatsApp Business Terms of Service) provide rich conversational experiences between businesses and WhatsApp users.
Creating valuable experiences for users depends on businesses complying with the WhatsApp Business Messaging Policy.
By using WhatsApp, businesses agree to the WhatsApp Business Messaging Policy, the WhatsApp Messaging Guidelines, and the WhatsApp Business Terms of Service.
The use of WhatsApp Business Services is prohibited for:
Buying, selling, promoting, or otherwise facilitating the exchange of certain regulated or restricted products and services listed below:
Firearms
Alcohol and tobacco
Recreational, prescription, or other drugs
Medical and healthcare products
Endangered species (wildlife and plants)
Live non-endangered animals, except livestock
Hazardous materials and products
Real, virtual, or counterfeit currency, including initial coin offerings and binary options
Human body parts or fluids
Business models, goods, items, or services that WhatsApp determines may be fraudulent, misleading, offensive, deceptive, exploitative, inappropriate, or that unduly intimidate specific groups
Gambling and betting with real money
Adult products and services
Dating services
Multi-level marketing
Payroll advances, payday loans, P2P lending, debt collection, and guarantors.
To learn more about WhatsApp messaging policies, click here.
To learn more about Meta’s messaging policies, click here.
Need further assistance?
If you have more questions about WhatsApp, feel free to contact us at hello@edrone.me