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What campaigns should be sent to the unengaged segment?
What campaigns should be sent to the unengaged segment?

In this article, we will present some reliable methods that will help you revive contact with inactive subscribers

Kinga Klimczak avatar
Written by Kinga Klimczak
Updated over 6 months ago

In today's dynamic world of e-commerce, the effectiveness of newsletters is closely related to the level of engagement of recipients.

Sending messages to unengaged but subscribed subscribers can lead to low campaign effectiveness and email deliverability problems. To prevent this, it's worth employing a variety of strategies to increase customer engagement.

In this article, we'll outline some proven methods to help you revitalize contact with inactive subscribers and turn them into loyal, active recipients. From personalized offers to interactive content to loyalty programs, you'll learn how to effectively engage customers and maximize the effectiveness of your email campaigns.

To engage unengaged but subscribed newsletter subscribers, you can use several effective strategies:

  1. Personalized offers: Send special offers or discounts based on previous purchases, or products viewed, to get their attention.

  2. Interactive content: Use interactive elements in newsletters, such as quizzes, surveys, or contests, to encourage active participation.

  3. Product recommendations: Send product recommendations based on browsing and purchase history, increasing the chances that they will find something of interest.

  4. Exclusive content: Provide subscribers with exclusive articles, tutorials or new product announcements that are not available to the public.

  5. Abandoned cart reminders: Send reminders about abandoned shopping carts to encourage them to complete their purchases.

  6. Loyalty programs: Encourage participation in loyalty programs by offering points, rewards or other benefits for purchases and activity.

  7. Test different content and formats: Experiment with different types of content (e.g., videos, infographics) and newsletter layouts to find the most engaging forms of communication.

  8. Ask for feedback: Ask subscribers for feedback on your products or services, which not only increases engagement, but also provides valuable feedback.

  9. Personalized greetings: Send personalized welcome messages to new subscribers to make a good first impression and encourage activity right from the start.

  10. Reactivation email campaigns: Create reactivation campaigns to remind subscribers of the benefits of signing up for your newsletter and encourage them to interact again.


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