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How do I send a newsletter to engaged and subscribed contacts?
How do I send a newsletter to engaged and subscribed contacts?

In this article you will learn how to prepare a newsletter to segment engaged and subscribed customers

Kinga Klimczak avatar
Written by Kinga Klimczak
Updated over 3 months ago

The implementation of the new segmentation in the system is done in stages.

The Contacts section will be made available gradually to a larger and larger pool of customers - so if you don't see an option to send a newsletter to a particular segment of engaged or unengaged, don't worry!

It will soon appear in your account :)

The Contacts section will be made available gradually to a larger and larger pool of customers - so if you don't see an option to send a newsletter to a particular segment of engaged or unengaged, don't worry! It will soon appear in your account :)

Newsletters should be sent only to engaged subscribers (subscribers), as this approach increases the effectiveness of marketing campaigns. Engaged recipients are more likely to open, read and respond to messages, leading to higher open and click-through rates.

Sending newsletters to active subscribers reduces the risk that emails will end up in the spam folder, which can negatively affect the sender's reputation.

Focusing on an engaged audience also helps build customer loyalty and increases the chances of conversions, which translates into better sales results.

To send a newsletter to engaged and subscribed customers, follow the steps described below.

1. Go to the Campaigns section

2. Click on New Newsletter

3. Prepare new design or choose one of the templates

4. When message will be ready, go to Settings

5. Type subject and preheader of your message

You can use ready-made, AI-generated preheader suggestions

6. Click on Next - Audience

7. Click on All audience

8. Select engaged and enrolled customer segments

9. Click on Next - Schedule

10. Plan or send a prepared campaign right away


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