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How do I send a newsletter to engaged and subscribed contacts?

In this article you will learn how to prepare a newsletter to segment engaged and subscribed customers

Kinga Klimczak avatar
Written by Kinga Klimczak
Updated this week

Newsletters should be sent only to engaged subscribers (subscribers), as this approach increases the effectiveness of marketing campaigns. Engaged recipients are more likely to open, read and respond to messages, leading to higher open and click-through rates.

Sending newsletters to active subscribers reduces the risk that emails will end up in the spam folder, which can negatively affect the sender's reputation.

Focusing on an engaged audience also helps build customer loyalty and increases the chances of conversions, which translates into better sales results.

To send a newsletter to engaged and subscribed customers, follow the steps described below.

1. Select the Newsletter -> Email tab

2.Select “new newsletter”

Or edit the draft:

3. After preparing the campaign, go to the AUDIENCE

4. Choose Subscribers from the dropdown list

And then Engage

5. Click on Save

Remember that Smart Engage option will be automatically enabled!

6. Then click on Send


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