You can also use Custom Flows to activate customers who have not made a purchase for several months.
To do this, select the "Product Viewing" action as the start element:
Next, decide which products will initiate Custom Flow:
Remember that the product feed is essential for the category-based Custom Flow to work!
The next step is to add a filter element - "Order"
As a filter type, select “Last Purchase Date":
In the next step, you can define how much time should pass since the date of the last purchase for the customer to receive a message from Custom Flow:
Next, add a 'Wait' element, where you set the time after which the Custom Flow message will be sent after the product review action:
The last element of Custom Flow is 'Action'. In this element, select send messege:
You can add information about your bestsellers or a discount code in the message!
Need more help?
If you have any further questions about Custom Flows, please do not hesitate to contact us at hello@edrone.me