Skip to main content

Categories in Custom Flow

Where do we get the categories in Custom Flow from?

Written by Klaudia Lewandowska

In the start element, you can start the flow when a customer views, adds to cart or purchases a product from a chosen category. You can pick any category from your product feed.

You need a product feed to use this option!

1. Choose the type: Product category

Click the start element (for example, Making a purchase) and, instead of Any product or Specific product, choose Product category.

2. Search for the category and save

In the Product category field, search for and select the category, then click Save.

If you cannot find the category you would like to use, it means that this category was not in the feed during the last processing in our system.


Need more help?

If you have any further questions about Custom Flows, please do not hesitate to contact us at hello@edrone.me

Did this answer your question?