When you create a newsletter and select an audience, one option is to create a list based on interactions with products from specific categories.
First you need to made segment:
In this section, you can use all the categories from the product feed. If you are not using a product feed, the categories have been provided to us directly from the store's website through integration, but only those that customers have interacted with in the last 30 days.
Therefore, if you notice that a category is missing in this place, but it is available in the shop, either there has been no interaction with it in the last 30 days or such a category name is not in the feed.
After preparing the Segment in the audience section of the Newsletter creator, select Segments and then choose the appropriate Segment:
Need more help?
If you have any further questions about the Newsletter HUB in edrone, please do not hesitate to contact us at hello@edrone.me