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Categories in audience groups in Newsletter Hub

Where do we get the categories in the Newsletter Hub audience groups from?

Weronika Kapias avatar
Written by Weronika Kapias
Updated over a week ago

When you create a newsletter and select an audience, one option is to create a list based on interactions with products from specific categories.

Here you can use all the categories from the product feed, but also categories that have been sent to the system directly from the shop page thanks to the integration (their names may differ from those in the feed), but only those with which customers have interacted in the last 30 days.

Therefore, if you notice that a category is missing in this place, but it is available in the shop, either there has been no interaction with it in the last 30 days or such a category name is not in the feed.


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