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What should I do if my card payment has not been collected automatically?
What should I do if my card payment has not been collected automatically?
Weronika Kapias avatar
Written by Weronika Kapias
Updated over a week ago

First, make sure that the funds are on the card that has been connected to our system.


In the event that payment is not automatically charged to your card, there is an option to pay the invoice manually.

We will guide you through this process step by step!

Remember that in this case it is also worth contacting us at: billing@edrone.me to inform us of the situation.

1.Log in to your account and click on the cogwheel icon:

Click on Edrone…

2. Click "Billing":

Click on Billing

3. Click on "Payment details and invoices":

4.Scroll to the bottom of the page where you will find the 'Invoice History' section and press the icon next to the date:

Click on Feb 29, 2024

5. A tab will open in a new tab where you can pay the invoice after entering the relevant data:

Right click on Zapłać 1127,60 zł…

Done!


Do you need additional help?

If you have any questions or concerns about paying by card, please contact us at hello@edrone.me.

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