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Why do I not have access to the Billing tab?
Weronika Kapias avatar
Written by Weronika Kapias
Updated over a week ago

The Billing tab is only available to customers who pay their subscription by payment card.

If you pay your subscription by traditional transfer when you go to the Billing tab you will see a message:

Who can pay with paymnet card?

Card payments can be used by users who have Usage-Based pricing model, with the following designations:

  • ED1122HQ

  • ED1022HQ

  • ED0722HQ

  • EDA0823HQ

  • EDT0823HQ

  • EDT0923HQ

  • EDA0923HQ

  • ED0224HQ Pure

So if you have any of the above billing models, you can plug in your card and have access to billing section!

If you do not have a Usage-Based pricing model and would like to be able to use the card plug-in facility, please contact us at We will put you in touch with an account manager to select the best billing model for you.

Po przejściu na nowy model rozliczania i podpięciu karty do twojego konta, uzyskasz dostęp do zakładki Billing!

Need more help?

If you have any further questions about the Billing section, please do not hesitate to contact us at

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