Skip to main content
Suspended account due to overdue payment
Weronika Kapias avatar
Written by Weronika Kapias
Updated over a week ago

If your account has been blocked due to an outstanding payment, you can make a quick payment for our services and retrieve copies of issued documents using the BILLING section, which you will find when you go from the main panel to the SETTINGS tab.

Using fast card payments will allow you to regain access to your account almost immediately.

If you pay by traditional bank transfer, the time to unlock access to your account will be extended due to the posting of the payment. You can send your payment confirmation to: hello@edrone.me or in chat. Upon receipt of such information we will unlock the account for 24 hours. Please note that if the money is not credited within this time, the account will be locked again.


Do you need additional help?

If you have any additional questions about agents and their activities, please contact us at hello@edrone.me.

Did this answer your question?