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All CollectionsREADY-TO-USE AUTOMATION SCENARIOSWishlist🔧 SOLVING PROBLEMS
The user did not receive a message about the product, despite signing up for the waiting list.
The user did not receive a message about the product, despite signing up for the waiting list.
Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

Such a case suggests that the topic_observe event is not properly implemented on the store platform side or the Wishlist scenario from which the message is to be sent is not running.

Learn more about scenario configuration: https://help.edrone.me/en/articles/8065145-how-to-set-up-a-message-in-a-wishlist-scenario
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Learn more about the topic_observe event and its implementation: https://help.edrone.me/en/articles/8064942-implement-the-necessary-events-for-the-wishlist-scenario

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If you have any further questions about the Wishlist scenario, please do not hesitate to contact us at hello@edrone.me

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