Such a case suggests that the topic_observe event is not properly implemented on the store platform side or the ready Wishlist scenario from which the message is to be sent is not running.
Learn more about scenario configuration: https://help.edrone.me/en/articles/8065145-how-to-set-up-a-message-in-a-wishlist-scenario
Learn more about the topic_observe event and its implementation: https://help.edrone.me/en/articles/8064942-implement-the-necessary-events-for-the-wishlist-scenario
Need more help?
If you have any further questions about the Wishlist scenario, please do not hesitate to contact us at hello@edrone.me