If the domain of your selected sender hasn't been verified yet, edrone shows the message: "This sender email doesn't belong to a verified domain. Please add the domain or choose another sender." You may see this as a banner at the top of your account, or when picking a sender for your newsletters or automations.
This means the domain of the selected sender hasn't been verified in our system yet.
Where do I set my sender now?
Sender email addresses are no longer set directly inside a newsletter — they're managed account-wide, under your profile menu → Your Store → Sending Settings, where you choose a sender for your newsletters and a separate one for your automations.
What needs to be done about it?
If you receive such a message, the next step will be to verify your domain. To verify your sending domain, go to your profile menu → Your Store → Sending Domain, and use this instruction.
Why do I need to verify my sending domain?
To use a given domain in edrone and be sure that messages will be sent and delivered to recipients, and that no one will be able to impersonate your sending domain.
Need additional help?
If you have any further questions about adding and verifying sending domains in edrone, please do not hesitate to contact us at hello@edrone.me