It may happen that you'll be changing the e-commerce platform of your online store, and you're probably wondering, "What about my edrone account? Do I need to create it again?" There's no need for that!
You can remain on your account after switching platforms. You just need to take a few necessary steps to continue using it.
Remember that the process of overriding the data from the new platform depends on the traffic to your site. Because of this, your store's performance in the edrone panel may deteriorate for a while, and this is natural when migrating your account. This process can be significantly shortened by adding a product feed from the new platform to your account.
Activities to be performed:
- Re-integrate on the new platform using the APP_ID assigned to your account. You can find it under Settings -> Integration, after clicking the 'Change Integration' button and selecting 'Universal' for example, your APP_ID will be displayed in the menu;
- Let us know if there are new newsletter signup forms on your site. If so, include information on what tag should be assigned to users through them;
- Redirect links leading to the old platform, to those leading to the new one. If a user clicks on an email element containing a redirect to content belonging to the previous platform, they will not be taken to a page with a 404;
- Replace dynamic elements in all automation script creatives. Dynamic elements such as Bestsellers, Abandoned Carts, and Reviewed Products are marked with a lightning bolt symbol. Simply delete the elements currently in the design and then add them anew from the menu on the left;
- Update the discount codes in each of the automatic scenarios and the Custom Flow template to those that will be generated on the new store platform;
- If you are using an automated cross-selling scenario or Custom Flow, update the categories selected in their configuration.
- Add a new product feed to your account. This will significantly speed up the process of overwriting product information and categories, which will have a positive impact on the smoothness of messaging.
Once you have done the above, report this to your account manager or Customer Service via chat, or at hello@edrone.me. We will validate the new integration and make new plug-ins for the newsletter sign-up forms.
Need more help?
If you have any further questions about the migrating shop to a new e-commerce platform and your edrone account, please do not hesitate to contact us at hello@edrone.me