All Collections
CUSTOMER SERVICE SOLUTIONS
WHATSAPP
Suggestions for communication paths in the combination of WhatsApp and Custom Flows
Suggestions for communication paths in the combination of WhatsApp and Custom Flows
Klaudia Wilk avatar
Written by Klaudia Wilk
Updated over a week ago

Did you know that you can add another communication channel to your Custom Flow tracks right now? Take advantage of WhastApp!

Here are some ideas on how to spice up your custom automation paths!

Suggestion 1. Remind your customers to replenish their inventory!

Now you can play Flow on your account. Wondering what to write in a message? Get inspired and add the text below to the WhatsApp message creator!

Hi, did you know that your favorite cream is slowly running out? It's already been 60 days since your previous purchase! ⏰ We can't let your makeup bag shine empty! Check out our bestsellers: store.com/bestsellers

This Flow will work great in the beauty industry, for example!

Suggestion 2. Save abandoned shopping carts and indicate proactive support at every step!

Here's an idea for a message:

Good morning! Do you remember the products in your shopping cart?🛒.

We know that sometimes it's hard to decide. That's why we want to advise you!

Our Consultant will be happy to dispel your doubts - reply to this message or call 123 456 789 💪

Suggestion 3. Recall the products your customer was interested in, build trigger FOMO!

Here's a news idea:

Hey! We noticed that you were interested in products from the Hammers' category 👀 Remember that our novelties are spreading like fresh buns, it would be a shame for you to miss something. Take a peek here: yoursklep.pl/news

See how easy it is?


Do you need additional help?

If you have any additional questions about Custom Flows or WhatsApp, please contact us at hello@edrone.me

Did this answer your question?