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How to set message sender in automation scenarios?
How to set message sender in automation scenarios?
Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

To set the sender in a message for a scenario, go to the "Sender" tab (Dashboard → Engagements → selected scenario → Sender).

Then just fill in some missing information.

  1. From (name)
    The content indicated in this field will be displayed as the name of the email sender. Here we can enter any sender, for example: Patrycja from edrone

  2. From (email)
    The email address is shown in the sender field.

  3. Reply to
    The email address to which any replies will be sent. Do not leave this field blank! We care about keeping in touch with our customers.😉

Predefined senders

This is a list of senders that have already appeared in other messages. If you want to use the same sender again, just select it from the list.

Make sure that the domains of the email addresses in the above fields have company domains. Domains like Gmail may negatively affect the deliverability of your message.

Need more help?

If you have any further questions about the message sender, please do not hesitate to contact us at

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