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How do I remove a message sender that I am not using?
How do I remove a message sender that I am not using?

Deleting non-used message senders in scenarios, Custom Flows or the newsletter wizard

Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

Deleting non-used message senders in scenarios, Custom Flows, or the newsletter wizard

In the "sender" section of the ready-made automation scenarios, in Custom Flows, or in the newsletter campaign builder, you will find a list of message senders that you have added in the past and can use in campaigns.

We currently give you the option to delete an unused, out-of-date sender address in standard automation scenarios, e.g. Reviewed Products or Newsletter Sign-up.

The removal of unused sender addresses from Newsletter and Custom Flows functionality is currently not available - we are working on this.

To remove a sender from standard scenarios, follow the instructions below.

1. Go to the sender section of the selected scenario

1. Go to the sender section of the selected scenario

2. Go to the predefined senders section

2. Go to the predefined senders section

3. Click the bin icon next to the sender you want to delete

3. Click the bin icon next to the sender you want to delete

That's it.

The sender has been removed from all standard automation scenarios.


Do you need additional help?

If you have any additional questions about the email sender, please contact us at hello@edrone.me.

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