In edrone we recognize 3 subscription statuses:
Subscribed (mark in imports as a 1) - these are users who have agreed to receive marketing messages.
Unknown (mark in import as blank/no value) - these are users who have entered an email address (e.g. by creating an account or making a purchase), but did not agree to receive marketing messages.
Unsubscribed (mark in imports as a 0) - to customers with this status we cannot and will not send any messages, because they have unsubscribed from the mailing. This change is reversible - the customer can subscribe to the newsletter again.
Need more help?
If you have any further questions about the subscription statuses in edrone, please do not hesitate to contact us at email@example.com