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What subscription statuses do we recognize in edrone?
What subscription statuses do we recognize in edrone?
Klaudia Wilk avatar
Written by Klaudia Wilk
Updated over a week ago

In edrone we recognize 3 subscription statuses:

  • Subscribed (mark in imports as a 1) - these are users who have agreed to receive marketing messages.

  • Unknown (mark in import as blank/no value) - these are users who have entered an email address (e.g. by creating an account or making a purchase), but did not agree to receive marketing messages. You can send transactional messages from automation scenarios to customers with this status.

  • Unsubscribed (mark in imports as a 0) - to customers with this status we cannot and will not send any messages, because they have unsubscribed from the mailing. This change is reversible - the customer can subscribe to the newsletter again.

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