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How to Integrate edrone with Convertr

Step-by-step guide to connect edrone with the Convertr platform using Google Tag Manager.

Written by Erico Azevedo

Convertr is a partner e-commerce platform. To connect edrone with a store built on Convertr, you install a small script on the site — usually through Google Tag Manager (GTM).

📌 Tip: Before you start, get your App ID from your edrone dashboard. Go to Account Settings > Integration and copy the App ID value.

Step by step (via Google Tag Manager)

  1. Create a new tag
    In Google Tag Manager, go to Tags > New, then click Tag Configuration.

  2. Choose the tag type
    Select Custom HTML.

  3. Paste the script
    Copy and paste this code into the HTML field:

    <script>   window.edrone_app_id = 'APP_AI_EDRONE'; </script> <script src="https://cvtr-scripts.s3.sa-east-1.amazonaws.com/edrone-loader.min.js"></script>

  4. Replace the App ID
    Replace APP_AI_EDRONE with your edrone account's App ID. Keep the single quotes.
    Example:

    <script>   window.edrone_app_id = '1a2b3c4d5e6f7g8h9i0j'; </script>

    ⚠️ Important: If you skip this step, the integration won't work — your data won't be linked to your edrone account.

  5. Set the trigger
    Under Triggering, select All Pages. This makes sure the script loads on every page of your site.

  6. Save and publish
    Name the tag (for example, edrone – Convertr), click Save, then click Submit/Publish in GTM.

Enabling cancelled-order status

Convertr can also send edrone the order_cancel status. This tells edrone when an order was cancelled, so cancelled orders can be excluded from your automated flows.

  1. Go to Apps
    In the Convertr side menu, click Apps.

  2. Open the edrone app settings
    Find the edrone app card and click the gear icon.

  3. Activate the app
    In the settings window, change Status to Active.

  4. Enable the cancelled order event
    Under Enabled Events, select Cancelled Order.

  5. Add your App ID and save
    Paste your edrone App ID into the Integration ID (App ID) field, then click Save.

📌 Tip: This is the same App ID you copied earlier from Account Settings > Integration in your edrone dashboard.

How to find your App ID in edrone

To locate your App ID:

  1. Log in to your edrone workspace

  2. Go to the Integrations section

  3. Copy your App ID

  4. Return to Convertr and paste the code into the integration field

This identifier is responsible for connecting your store with edrone and ensuring the correct synchronization of your store events and customer data.

Once the configuration is saved, the integration will be active and events will start being sent automatically to edrone.

FAQ

Can I install this without Google Tag Manager?
Yes. Add the same script directly to your site's code, just before the closing </head> tag, on every page.

Do I need to install any other edrone code?
No. Convertr's edrone-loader.min.js already loads everything you need.

I'm not receiving data. What should I check?
Check that: (1) you replaced the App ID correctly, (2) the trigger is set to All Pages, and (3) you published the GTM container.

Need more help?
If you have any further questions about integrating edrone with Convertr, please do not hesitate to contact us at hello@edrone.me

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