Customer reviews are the fuel for e-commerce sales. Whether you are just starting to build your review base or you are a major player in need of advanced brand protection tools – edrone Reviews has a solution for you.
Explore the differences between the Free and Paid versions and decide which model best supports your goals.
1. Start for Free: Build a strong foundation of trust for your store
The Free version of edrone Reviews is the perfect starting point. It allows you to launch your review-collection engine at no cost and display feedback on your storefront immediately.
What do you get in the Free package?
Import Reviews: Moving from another tool? Use our import feature to carry over your existing reviews.
Unlimited Collection & Sending: Collect an unlimited number of reviews and send as many review requests as you need using a dedicated automation scenario.
On-site Widget (Basic version): Display collected reviews directly on your store's website, building trust from the very first visit.
Full Transparency: View the rating distribution of your store and utilize review filtering options.
Customer Interaction: Post your own replies directly under customer reviews.
Export Option: Export your collected reviews to external files.
Review Preview: Access a preview of the last 20 reviews in the edrone panel.
2. Level Up: The power of the Full edrone Reviews version
The paid version is about more than just collecting stars. It is a comprehensive system for managing reputation, SEO, and customer loyalty, giving you a competitive edge.
Why upgrade to a Paid plan?
A. Google Integration
Your Google reviews can automatically flow into edrone Reviews (synced once a day). This keeps all feedback about your brand in one organized place.
B. Mediation System: Save relationships and ratings
This is the feature that makes a real difference. If a customer leaves a rating lower than 5 stars, you can initiate mediation.
How it works: The review becomes "blurred" in the website widget with a note that mediation is in progress. You contact the customer, resolve their issue, and then ask them to update their rating.
Security: If the customer doesn't respond, the system sends reminders (after 14 and 21 days). After 30 days, the mediation ends; however, if the customer chose not to respond, a notification appears on the blurred review. This proves to other shoppers that you truly care about your customers!
C. Reviews Aggregator – Your own business showcase
Every paid store receives a public ratings page at: https://edrone.me/reviews/[shop_name].
SEO Boost: Hundreds of reviews on a dedicated subpage within the edrone.me domain boost your brand's visibility on Google.
Ready-made Showcase: You can place a link to this page in your email footer, on Facebook, or in ads. It serves as ready-to-use proof of your reliability and commitment to customer relationships.
D. Advanced Widgets and Analytics
Access a full preview of all reviews in the panel (no 20-unit limit).
Utilize advanced widget layouts, including a dedicated product rating widget to be embedded directly on product pages.
Plans at a Glance
Feature | Free Version | Paid Version |
Number of collected reviews | Unlimited | Unlimited |
Import from other tools | YES | YES |
Sending review requests | Unlimited | Unlimited |
Review preview in panel | Only 20 | Unlimited |
Google Reviews integration | NO | YES (Daily import) |
Negative review mediation | NO | YES (with visibility lock) |
Public page (Aggregator) | NO | YES (SEO & Social Proof) |
Advanced product widgets | NO | YES |
Summary: Which one to choose?
If you are just starting out – choose the Free version. Let the system work in your favor, collect your first reviews, and see how much time automation can save you.
However, if your store generates regular sales and you want to actively present a professional image based on trust, improve your Google ranking, and have a review page that keeps customers with you for years – the paid version of edrone Reviews is an investment that will pay off instantly.
Do you need more help?
If you have any additional questions about implementation, please contact us at hello@edrone.me