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Notification "Customer deleted" when sending a test message
Notification "Customer deleted" when sending a test message

How to restore a previously deleted email address to the database?

Weronika Kapias avatar
Written by Weronika Kapias
Updated over 3 months ago

If you receive the message "Customer deleted" when sending a test message to a selected e-mail address, it means that the specified e-mail address has been deleted from the contact database.

In this case, you need to import this address into the system using the import function available in the Settings section.

You can send test messages to addresses that exist in the contact database or do not exist in the contact database. However, these cannot be addresses that have been previously deleted.


Need additional help?

If you have any additional questions about sending test messages, please contact us at hello@edrone.me.

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