Unsubscribing does not affect message deliverability. Information about the number of users with the status UNSUBSCRIBED is for our information, so that we can observe how it changes. Thanks to this information, we can track how many users are not engaged in the content we send.

There are many potential reasons why users may choose to unsubscribe from receiving communications. They are often related to individual preferences.

Need more help?

If you have any further questions about the deliverability, please do not hesitate to contact us at hello@edrone.me