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How do I check recent user activity?
How do I check recent user activity?

Find out how to check your shop's recent user activity

Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

Information about user activity is collected from the moment a user is identified by edrone. You can read about user identification here.

On the customer card, you can see information about your customers' recent activity, such as products viewed, added to cart, and ordered. Here you will also see information on Newsletter opens and clicks, as well as the last message received from Automation Scenarios.

To check user activity, follow the steps below.

1. Go to Customers > CRM section

Click on CRM

2. Search customer card

Type Search by email, phone number or ID

3. Select a suitable date range

Click on date

4. Check customer activity

Click on CLICKED EMAIL…

Need more help?

If you have any further questions about the CRM sections, please do not hesitate to contact us at hello@edrone.me

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