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EMAIL DELIVERABILITY
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How to add a sending domain and generate DKIM for it?
How to add a sending domain and generate DKIM for it?

Add the domain used in the sender's address.

Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

Remember that the sender domain is not the url of your shop, it does not contain "https://" and "www" and it may be different from your shop domain, but it should be the domain that you use to send messages. This is the correct notation of a sample sender domain: sklepabc.com.

To add a sending domain and generate a DKIM for it, follow the steps below.

1. Go to the SETTINGS section

Go to SETTINGS section

2. Click on INTEGRATION

Click on INTEGRATION

3. Click on SENDING DOMAIN

Click on SENDING DOMAIN

4. Click on Add domain button

Click on Add domain button

5. Type the authenticated domain

Type the authenticated domain

6. Click on Save and continue

Click on Save and continue

7. Copy the hostname and value

Here you can copy the generated dedicated DKIM for your domain in TXT type. It contains the hostname and the value.

Copy the hostname and value

8. Enter the generated DKIM in your hosting

Copy and add the host name and value appropriately in the hosting panel where your domain is registered - you should be able to do this in the place where you add and edit DNS records for your domain.

9. Verify that DKIM was added correctly in the edrone panel

Once you have added the DKIM to your hosting, return to edrone and click the Verify button below the generated DKIM. This is necessary to confirm that the added entry is correct.

Click on Verify domain

Remember that you only have 14 days to add the generated DKIM on your hosting and verify it in edrone. After two weeks, the unverified entry is no longer valid, at which point you must re-add the domain and generate a new DKIM.

If DKIM has been added correctly, you will see a green label Verified next to your domain. This means that the domain is verified, authenticated, which has a positive effect on it being received by customers' inboxes, thus improving deliverability, and you know that from now on you can confidently use this domain in your edrone mailings.


Need additional help?

If you have any further questions about adding sending domains or DKIM, please do not hesitate to contact us at hello@edrone.me


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