Remember that the sender domain is not the url of your shop, it does not contain "https://" and "www" and it may be different from your shop domain, but it should be the domain that you use to send messages. This is the correct notation of a sample sender domain: sklepabc.com.
In order to send your messages from edrone correctly and ensure their deliverability, you need to add a domain or several sending domains (which you use in the sending addresses of your messages) in the system, as well as authenticate them by verifying the appropriate DNS records on the domain/domain hosting servers.
Adding a sending domain
Below are instructions on how to add a sending domain in edrone.
1. Click on your profile name
2. Go to Your Store → Sending Domain
3. Click on Add domain
4. Enter your sending domain and save
Your domain has been added to edrone. It now needs to be verified.
Domain verification
Click the yellow Configure DNS Records button and you'll see two options:
Automatically or manually authentication:
Option 1 – Automatic DNS Configuration (Entri)
Click Set up DNS Records to start the automatic configuration process.
If your DNS provider supports automatic configuration, edrone will guide you through the process without requiring you to manually edit your DNS settings.
You'll be asked to log in to your domain registrar or hosting provider.
Once you're logged in, edrone will automatically add all required DNS records for you.
This is the fastest and easiest setup method, so we highly recommend using it whenever it's available.
Option 2 – Send DNS Records to Your Hosting Provider
If you don't manage your DNS records yourself, you can send a ready-to-use email containing all required DNS records to your hosting provider or domain administrator.
They can then add the records on your behalf.
Option 3 – Add DNS Records Manually
You can also add the DNS records yourself.
Click the three-dot menu next to Configure DNS Records and Select Show DNS Records:
A panel will appear on the left containing all required DNS records.
Copy each record and add it to your domain's DNS settings at your hosting provider or domain registrar.
After saving the changes, wait up to 72 hours for DNS propagation and verification.
If your domain is not recognised by Entri, or if there’s any other problem regarding your provider, there are two options:
Option 1
Find your provider manually on the list and go through the rest of the verification process:
Option 2
Go through manual process by scrolling down and clicking “Go to our manual setup”:
In this part, you have to manually add all DNS records, so it's best to forward the configuration to someone who is technically capable of handling it.
Need additional help?
If you have any further questions about adding and verifying sending domains in edrone, please do not hesitate to contact us at hello@edrone.me