If you want to resend a newsletter that has already been sent, please follow the steps below.
1. Go to Newsletter → Email
In the main menu on the left, click Newsletter and then Email.
2. Click on Report
Scroll down to the newsletter list and open the Sent tab. Find the campaign you want to resend and click the Report button next to it:
3. Click on Resend
A side panel opens with the newsletter details: sender, subject, audience and send date, plus the Revenue, Delivery, Orders and Popular Links tabs. At the bottom of the panel, click Resend:
4. Check the summary
edrone creates a copy of the newsletter and opens the summary screen right away, with the same content, name and subject as the original campaign. If you want to change the content, click Edit design and follow the steps for creating a newsletter described here. You can also edit the subject and preheader with the pencil icon next to them.
5. Choose the audience
In Audience, click the pencil icon, choose who should get the resend and click Save:
Resend opened – customers who opened the previous newsletter
Resend not opened – customers who did not open the previous newsletter
6. Send or schedule
In Send date, decide whether to send the campaign right away or schedule it (click the pencil icon to pick a date and time). Then click Send in the top right corner to send or schedule the campaign.
Tip: if you want the resend to happen on its own, turn on Automatic resend in the summary while creating the newsletter. edrone will schedule a resend 24 hours after the original send for contacts who didn't open it. These resends show up in the list with the audience Resend (non-openers).
Do you need additional help?
If you have any additional questions about campaign resends in edrone, please contact us at hello@edrone.me