How to set up MFA?
Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

Multi-factor Authentication (MFA), is a multi-level authentication that uses two or more separate mechanisms to confirm a user's identity, rather than relying only on a simple username and password combination.

How to set up such security?

If you create another workspace using the same email address, you may have to configure the MFA on the login page.

Whether you configure MFA in the 'Settings' section or on the login page, follow these steps:

  1. Download and install the Google Authenticator app from the App Store or Google Play.

  2. Once you have installed the app, open it and scan the QR code that appears.

  3. Enter the code that will appear in the app.

  4. Done!

NOTE: You will use Google Authenticator every time you log in.

If you are using MFA in more than one workspace, you can check the MFA code for the respective shop id or name in the authentication app. Each workspace will have its own individual code.

1. Click on SETTINGS

Click on  SETTINGS

2. Click on YOUR ACCOUNT


3. Find the MFA QR code and the 'Security' section

And then scan the QR code with Google Authenticator

Find the MFA QR code and the 'Security' section and follow the instructions later in this article.

Need more help?

If you have any further questions about Multi-factor Authentication, please do not hesitate to contact us at

Did this answer your question?