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Why are the display options "exit", and "hover" grayed out?

Can't you select those "exit", and "hover" options in the pop-up?

Written by Klaudia Lewandowska

Can't you select these "exit", and "hover" options in the pop-up?

If you see the following display actions grayed out in the pop-up in section 4 "settings"

  • hover

  • exit

This means that in the previous step "display" you chose to display on all devices or only mobile devices.

Pop-ups after these specified actions can only be displayed on desktop devices.

So if you want to use, either of these options follow the steps below.

​

1. Go to Onsite section

2. Select the pop-up you are working on

3. Go to the 3rd section - display

4. Click "desktop"

5. Go to the 4th section - settings

6. Select the type of action you are interested in, e.g. "exit"


Need additional help?

If you have any further questions about Custom Pop-up in edrone, please do not hesitate to contact us at hello@edrone.me

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