Skip to main content
All CollectionsONSITE SOLUTIONSPOP-UP
Why are the display options "exit", and "hover" grayed out?
Why are the display options "exit", and "hover" grayed out?

Can't you select those "exit", and "hover" options in the pop-up?

Ilona Srebnicka avatar
Written by Ilona Srebnicka
Updated over a week ago

Can't you select these "exit", and "hover" options in the pop-up?

If you see the following display actions grayed out in the pop-up in section 4 "settings"

  • hover

  • exit

This means that in the previous step "display" you chose to display on all devices or only mobile devices.

Pop-ups after these specified actions can only be displayed on desktop devices.

So if you want to use, either of these options follow the steps below.

1. Go to Onsite section

2. Select the pop-up you are working on

3. Go to the 3rd section - display

4. Click "desktop"

5. Go to the 4th section - settings

6. Select the type of action you are interested in, e.g. "exit"


Need additional help?

If you have any further questions about Custom Pop-up in edrone, please do not hesitate to contact us at hello@edrone.me

Did this answer your question?