A scenario can be stopped due to its manual deactivation - go to the Automations -> Ready Flows section, then find your scenario and go to Review to enable it again.
Remember, if you modified the design of your creations, or made any changes within this scenario, it will be stopped and require a restart in the Summary section.
In addition, if your individual discount codes, which are awarded to customers for signing up for the newsletter in the welcome message, run out, the scenario will also stop. You will then receive a notification in the form of an email about the lack of coupons, which you can upload in the Coupons section when you go to a specific scenario.
How do I restart the scenario?
Click Automations -> Ready Flows -> and choose the scenario which was paused:
Open Newsletter subscription scenario and click on Run flow button:
Need more help?
If you have any further questions about the Newsletter Subscription scenario, please do not hesitate to contact us at hello@edrone.me or via chat