Email is one of the most widely used support channels in eCommerce.
To take full advantage of the Customer Care solutions created by edrone, you need to integrate your shop's email address with the Inbox from edrone. In this article, we will show you where to find the instructions for the integration.
Go to the Inbox tab
In the Inbox tab, in the top left-hand corner, you will find instructions on how to integrate with the various channels available, including the mailbox.
Click on Integrate email with Inbox
Read the attached instructions and follow the steps outlined therein.
Forward emails
Now you just need to set up automatic forwarding to this email address.
Integrating Inbox with email
The automatic forwarding process will be different for each email service provider. See below a list of tutorials for the most popular ones:
Need more help?
If you have any further questions about integrating your Inbox with an email, please do not hesitate to contact us at hello@edrone.me