GENERAL TOPICS

FAQs, tips, and anything else related to edrone

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26 articles in this collection
Written by André Floriano, Wioleta Jednaka, Paulina Stężowska and 2 others

How does edrone identify the user's language?

Understanding this will help you get the most out of multiple language campaigns!

Written by Pedro Paranhos
Updated this week

Which engagements can send SMS messages?

Engage your customers anywhere, at any time!

Written by Pedro Paranhos
Updated this week

How to delete customers

Respecting the customer's "right to be forgotten" is a GDPR requirement.

Written by Pedro Paranhos
Updated this week

Exporting Lists & Reports

Export detailed customer data and performance metrics!

Written by Pedro Paranhos
Updated over a week ago

How to change the subscription status of one or multiple customers

Following Email Marketing best practices means respecting user subscription statuses!

Written by Pedro Paranhos
Updated over a week ago

How to export all clients from your database

One click is all you need!

Written by Pedro Paranhos
Updated over a week ago

Using emojis and emoticons in your messages 😃🦄🍉📦

Don't just make your customers read your messages, make them feel it!

Written by Pedro Paranhos
Updated this week

What are transactional and marketing messages?

Learn the differences between these types of messages and what kind of content you should use in each one!

Written by Wioleta Jednaka
Updated this week

Email Deliverability to the Next Level

Important steps to follow if you want your emails to convert more

Written by Paulina Stężowska
Updated over a week ago

Contacts database hygienization

Keep your subscribers database nice and clean!

Written by Pedro Paranhos
Updated over a week ago

How does edrone work with multilingual websites?

If you have an international eCommerce operation, you might need to work with different languages and currencies.

Written by Pedro Paranhos
Updated this week

First Steps

How to remove the "powered by edrone" footer from email and pop-ups

Just send us a quick message and we'll take care of it!

Written by Pedro Paranhos
Updated over a week ago

How to remove the ☰ ("three dashes") from email subjects

It helps you stand out from the sea of emails your customers get every day, but it can be easily removed.

Written by Pedro Paranhos
Updated over a week ago

How to implement edrone

Easy steps for getting started

Written by André Floriano
Updated over a week ago

First steps with edrone – training recording part 2

See everything you can do with edrone – part 2

Written by Paulina Stężowska
Updated over a week ago

First steps with edrone – training recording part 1

See everything you can do with edrone – part 1

Written by Paulina Stężowska
Updated over a week ago

Paid Onboarding and Dedicated Services

Think of us as experts for hire!

Written by Pedro Paranhos
Updated over a week ago

Security & Protocols

Multi Factor Authentication

Making your account more secure.

Written by André Floriano
Updated over a week ago

SPF: Everything You Need to Know

More security in delivering your message

Written by André Floriano
Updated over a week ago

DKIM: Everything You Need to Know

Email authentication mechanism

Written by André Floriano
Updated over a week ago

SPF and DKIM | Step by step implementation

Improve the deliverability of your messages

Written by Piotr Mazurek
Updated over a week ago

How to avoid email clipping

It's all about the size of your email's source code.

Written by Pedro Paranhos
Updated over a week ago

Be ready for GDPR with edrone

Tips and steps to take before implementing the edrone tool

Written by André Floriano
Updated over a week ago

OPT-IN

To be up-to-date with GDPR, review the content of the consents that you are currently collecting from your store's users.

Written by Wioleta Jednaka
Updated over a week ago

Only quality partners cooperation

We attach great importance not only to our compliance with the GDPR but also to the compliance of our technology partners.

Written by Wioleta Jednaka
Updated over a week ago

The Right to Be Forgotten

Everything you should know about customer's data protection

Written by Wioleta Jednaka
Updated over a week ago